Terms of Use

These Terms of Use govern your access to and use of Wall Walkers Bouldering's website, facilities, and services. By using our services, you agree to be bound by these terms and all applicable laws.

This agreement is legally binding under Australian Consumer Law and is subject to modification at our discretion. We recommend reviewing these terms regularly as they may be updated to reflect changes in our services or legal requirements.

By accessing our facilities or using our services, you acknowledge that you have:

• • Read and understood these Terms of Use
• • Agreed to comply with all facility rules and safety requirements
• • Acknowledged the inherent risks associated with climbing activities
• • Provided accurate information in all registrations and waivers

For users under 18: A parent or legal guardian must review and accept these terms on your behalf, and must sign all required waivers and consent forms.

If you do not accept these terms, you may not access our facilities or use our services. We reserve the right to deny access or terminate services for non-compliance with these terms.

For the purposes of these terms:

• • "Activities" means all climbing, bouldering, training, and related activities offered at our facility
• • "Facility" refers to Wall Walkers Bouldering premises at Capalaba and any future locations
• • "Services" includes all programs, classes, coaching, equipment rental, and facility access
• • "Member" means any person who has purchased a membership or recurring access plan
• • "User" refers to any person accessing our facility, including members and casual visitors
• • "Equipment" includes all climbing holds, safety equipment, training apparatus, and facility infrastructure

Operating Hours

• • Monday-Friday: 6:00 AM - 10:00 PM
• • Saturday-Sunday: 8:00 AM - 8:00 PM
• • 24/7 access available for eligible members with access cards
• • Holiday hours may vary - check our website for updates

Access Requirements

• • Valid membership or day pass required for entry
• • Completed waiver and registration required before first use
• • Photo identification may be required for verification
• • Children under 16 must be accompanied by a parent/guardian unless enrolled in supervised programs

Safety Requirements

• • Mandatory safety briefing for first-time users
• • Appropriate climbing attire required (closed-toe shoes, comfortable clothing)
• • Climbing shoes must be worn on climbing surfaces
• • No climbing while under the influence of alcohol or drugs

By participating in Activities at our facility, you acknowledge and accept that:

• • Climbing involves inherent and obvious risks including but not limited to falls, equipment failure, and collision with other climbers
• • You participate voluntarily and at your own risk
• • You are responsible for your own safety and that of others around you
• • You will not hold Wall Walkers Bouldering liable for any injuries or damages

Required Waivers

• • Adults (18+): Must sign liability waiver before participating
• • Minors (under 18): Parent/guardian must sign waiver and consent forms
• • Group bookings: Individual waivers required for all participants
• • Digital waivers: Available online for convenience

Payment Methods

• • Credit/debit cards (Visa, Mastercard, American Express)
• • Direct debit for recurring memberships
• • Cash payments accepted for day passes (subject to availability)
• • Digital payments via approved platforms

Pricing and Billing

• • All prices are in Australian Dollars (AUD) and include GST where applicable
• • Membership fees are billed according to your chosen billing cycle
• • We reserve the right to modify rates with 30 days written notice
• • Failed payments may result in account suspension

Refund Policy

• • Day passes are non-refundable once activated
• • Membership cancellations require 14 days written notice
• • Prorated refunds available for certain circumstances (medical, relocation)
• • Class cancellations by us will receive full refunds or rescheduling options

For questions about these Terms of Use or our services, please contact us:

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be posted on our website and will take effect immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising from these terms or use of our services will be subject to the exclusive jurisdiction of Queensland courts.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.